How We Work
Our Process & Standards
Transparent, reliable, and built around your needs as a realtor or property manager.
Step by Step
From request to report
Every service follows the same reliable process — so you always know what to expect and when.
Submit Your Request
Use our contact form to tell us about the property — address, services needed, and your preferred timing. No lengthy sign-up, no sales call required. We respond to every request within one business day.
We Confirm & Schedule
We review your request, confirm the scope and access requirements, and lock in a date. For standard services, most jobs are scheduled within 48 hours. Urgent or same-week turnovers are prioritized whenever possible. You'll receive a confirmation with the scheduled date and what to expect.
Service is Performed
Our team arrives on schedule and works through a property-specific checklist for every service type. Every task is documented in real time. We follow your access instructions carefully and treat every property as if it were our own.
Report & Documentation Delivered
After every service, you receive a written summary with timestamped photos documenting the before, during, and after condition. Reports are emailed directly to you and are formatted to be useful for your records, your clients, or any compliance needs.
Our Commitments
Standards we hold ourselves to
Photo Documentation on Every Visit
We photograph every service from start to finish. Photos are organized, timestamped, and included in your report — no extra request needed.
Checklists for Every Service Type
We don't rely on memory. Every service type has a defined checklist so nothing is missed and every visit meets the same standard.
Respectful Property Access
We follow lockbox and access protocols precisely and confirm completion after every visit. Your property is always left secure when we're done.
Clear Communication Throughout
If we find anything unexpected at the property, we communicate immediately before proceeding. No surprises, no scope creep without your approval.
Fast Turnaround on Reports
Service reports and photos are delivered by email the same day the work is completed — so you're never waiting on documentation when you need it.
Consistent Quality, Every Time
Whether it's your first property or your fifteenth, we apply the same level of care and attention to detail. Consistency is how we earn long-term relationships.
Ready to get started?
Submit a service request and we'll confirm availability and scheduling within one business day.